additional information

Information for plan members

Need premium information? Please contact your plan sponsor for assistance. Questions about copay amounts, formulary information or other details about your benefits?
Please contact Customer Service.

Managing your prescriptions online

Visit the OptumRx® Mail Service Pharmacy website to order a new prescription or request refills and have them delivered right to your mailbox.

 Go to the OptumRx Mail Service Pharmacy website

UnitedHealthcare® MedicareRx for Groups (PDP)

Contact information

Plan members

Questions about your plan premium? Contact your plan sponsor (typically a former employer or union). For all other questions, call Customer Service at: 1-888-556-6648, 8 a.m. - 8 p.m. local time, Monday - Friday. TTY call: 711.

Need to manage your prescriptions or request refills through the Preferred Mail Service Pharmacy? Visit


To learn more about UnitedHealthcare® MedicareRx for Groups (PDP), please call:

Toll-free: 1-888-556-6648

TTY users, call: 711

Hours of operation: 8 a.m. - 8 p.m. local time, Monday - Friday